Business

As a foundation course, it introduces basic concepts necessary for understanding how businesses and other types of organizations are structured and operate. The course will cover the primary functions of management, marketing, human resources, finance, accounting, and supply chain management. Students will also gain an understanding of the external environments including economic, social, technological, political/legal and competitive factors that affect the organization. Students will also identify the roles and responsibilities of administration and management technicians within organizations.

This course introduces basic notions of accounting, the “language of business”. Students will be exposed to the accounting equation and the double-entry system of debits and credits. They will develop their ability to record financial information as well as to produce financial reports, according to accounting principles and standards. In doing so, students will familiarize themselves with the accounting cycle including journal entries, trial balances, adjusting entries and the closing process, as applied to service companies. They will also develop skills to analyze financial performance using basic financial ratios.

This course covers the essentials of communication with individuals and groups, mainly within an organization. Students will develop their ability to communicate effectively in diverse workplace settings, using social and interpersonal skills, and proper communication channels. Principles of teamwork, including multi-disciplinary teams, meetings management, conflict management, negotiations and professional presentations will be covered. Students will also be exposed to principles of business etiquette and ethical aspects of communication in the workplace and in a public relations context.

This course introduces basic notions of computerized workstation and data management, maintenance and security as well as information exchange in network environments. Students will acquire the skills to use their own device as a tool to produce documents and automate tasks. The course will cover various types of software, including operating systems, productivity software suites and databases. Other types of applications may be seen or explored during the course, in response to changes in common business practices. Given the importance of information technology and systems in organizations, this course serves as a basis for subsequent courses in the program.

This course expands on previously acquired accounting skills and knowledge. The accounting cycle will be applied to merchandisers with new concepts being introduced. Students’ accounting skills will be extended into areas affecting the recording, reporting and analysis of receivables, inventory, and short-term payables. Accounting for fixed assets, certain long-term liabilities and shareholder’s equity will also be briefly covered. The use of financial ratios will be expanded. Students will also develop skills through the use of accounting software during the course.

This course covers fundamental economic concepts within a dynamic global context. Students will begin by reviewing key principles such as demand, supply, elasticity, production costs, and market structures. They will then examine and apply monitoring tools related to macroeconomic phenomena, including economic growth, inflation, unemployment, business cycles, fiscal and trade indicators and monetary policies. The course will also help students to identify macroeconomic factors influencing the business environment as well as economic risks and opportunities for organizations.

In this course, students learn to actively contribute to core human resource management (HRM) functions within an organization. Students will learn how to support HRM planning, recruitment, and selection processes, while also gaining experience in welcoming and integrating new employees. The course will cover key responsibilities such as assisting with training, maintaining personnel files, contributing to compensation policies, and helping manage day-to-day workforce needs. Emphasis will also be placed on promoting workplace safety and preventing violations. In this course, students will develop the skills needed to support and strengthen the HRM function.

This course introduces the fundamental notions of management in an organization. Students will develop the practical skills needed to support the effective and efficient operation of a business. This course will stress the importance of planning, organizing, leading and controlling as related to the administration of human, financial and material resources. Students will learn to contribute to an organization, as a technician, by managing one’s priorities and time, improving work procedures and methods, applying business technologies and maintaining a safe and secure workplace. This course will also introduce management tools to improve efficiency in the workplace.

This course reinvests and applies previously acquired information technology competencies. Students will develop their ability to effectively use search engines and databases by using appropriate query languages to address business intelligence and analytical needs. Students will develop skills in processing, synthesizing and presenting results and sources accurately as well as formatting information appropriately for different organizational contexts. Emphasis is placed on evaluating the relevance, legitimacy, credibility, and timeliness of search and analysis results. The course may introduce new concepts and applications and update students on changes in common business applications.

This course examines the main laws, regulations and standards applicable to individuals and organizations at the provincial and national level within a business context. Students will develop their ability to search for and consult legal information applicable to administration and business situations, identify sources of law and apply general principles of contract law. Students will have a better understanding of various areas such as business ownership, contracts, civil liability, consumer issues, succession, bankruptcy and insolvency. They will also address and recognize the consequences of not respecting legal responsibilities.

This course explores the synergy between written content and visual elements to create cohesive and compelling communication. Students will reinvest and apply information technology competencies in the context of business communication and explore multimedia presentation to meet business needs. Students will determine the proper communication mode and produce professional-quality content using properly adapted language and style. The course will cover topics such as narrative structure, typography, color theory, and digital media tools through applied collaborative projects.

This course expands on previously acquired accounting skills and knowledge. Students will develop the ability to prepare various operational budgets needed for the budgeted income statement, the cash budget and the budgeted balance sheet. The concept of CVP (Cost-Volume-Profit) analysis and its utility in budgeting and decision making will be introduced. Students will learn various methods to control an organization’s performance, through variance analysis, financial performance indicators/ratios and a balanced scorecard. Students will develop the ability to monitor and manage working capital elements including receivables, inventory and payables. Internal control of cash and the use of short-term financing will also be covered.

This course introduces the students to fundamental concepts of marketing. Topics such as the elements of a marketing plan, the marketing environment, marketing strategy, and marketing research will be covered. Students will develop their ability to analyze situations and develop marketing activities allowing them to satisfy customers and reach marketing objectives. Students will also be exposed to ethical aspects of marketing and opportunities arising from new technologies.

This course introduces basic notions of statistical tools and provides analytical skills that are vital for effective business management and strategy. The topics span three major areas: descriptive statistics, which deals with the collection, summarization, description and reporting of data; introductory probability and the influence of sample-to-sample variation on conclusions in a business context; and statistical methods for analyzing the types of data common in business. Throughout the course, a basic understanding of the concepts and an ability to apply the theory using appropriate technology, within a business context are emphasized.

This course covers the essential notions to provide customer service. Students will apply communication skills and develop methods and strategies in a customer service context in order to manage customer interactions, interpretate customer needs and expectations. Students will learn how to handle complaints professionally and follow up with personalized communication. Students will also help students to process requests efficiently, forward requests to different departments when required. Students will gain the expertise needed to enhance customer experience, identify additional business opportunities and build lasting relationships.

Ce cours permet à l’élève de perfectionner sa communication orale et écrite dans le monde des affaires. L’élève sera initié à des méthodes entrepreneuriales courantes dans le monde francophone. Il sera ainsi amené à rédiger divers documents en utilisant la terminologie d’affaires courante et en apportant un souci particulier à la présentation générale de ces documents. Enfin, l’élève sera initié à l’utilisation des ressources permettant la traduction de l’anglais vers le français de la terminologie du monde des affaires.

This course covers the essential notions federal and provincial income tax on individuals and companies. Students will learn how to apply basic concepts from tax laws, regulations and interpretations to specific situations. The course will give students practice in preparing and filing tax returns. This includes the use of appropriate software and electronic filing procedures, interpreting and following up on tax notices; and proposing legal means for minimizing taxes.

This course provides students with an opportunity develop their ability and to practice their skills in the workplace. Students will learn about their chosen industry and search for relevant job opportunities. They will also be expected to conduct themselves professionally throughout the hiring process. This will involve the preparation of their personal profile and the development of job interview abilities. During their internship, they will be required to communicate effectively with others in the workplace and integrate effectively into their workplace. Subsequently they will apply a variety of skills gained throughout the program in an authentic work setting, adapting to a variety of work-related situations reflecting the practice of the profession.

This course applies communication skills previously acquired in the program and in general education courses. Students will learn the different forms of discourse and their application in a professional environment. They will be able to identify and recognize forms of discourse appropriate to organizations. This will allow them to engage in oral and written discourse and the appropriate use of revision strategies.

This course reinvests and applies previously acquired marketing competencies to the dynamic field of digital marketing. Students will learn to maximize webpage visibility by creating profitable search engine advertising (SEA) campaigns and organizing search engine optimization (SEO) projects. Students will also implement effective social media usage strategies by selecting appropriate social networks, monitoring and measuring results and updating strategies to adapt to changing trends. Emphasis will be placed on practical applications and real-world scenarios, enabling students to develop comprehensive digital marketing plans that drive engagement and growth.

Students will develop and explore the potential of entrepreneurship through the exercise of building a business start-up, using knowledge and skills acquired throughout the program, and will also assess their personal entrepreneurial profile. Students will develop a business idea based on information from industry sources and data related to potential customer demand. This, together with legal requirements and financial considerations, will help students determine the feasibility of the idea. Students will also be required to present the business project. In addition, time will be dedicated to the submission and approval of a project in preparation for the Project Management course.

This course covers the essential notions related to the analysis of investment and financing projects. Students will first develop skills related to the concept of the time value of money, discounted cash flows and risk and return. They will then select the proper assessment methods to analyze the profitability of investment projects, including the impact of income tax in order to evaluate different financing scenarios. They will also learn to clearly define and present the organization’s objectives and formulate recommendations.

This course expands on notions of management acquired previously. Students will learn more about the leadership component of the management process. They will gain an understanding of the management position and how managers coordinate tasks, lead teams, foster employee motivation and create a healthy workplace environment. The necessary skills and the responsibilities of a manager will also be explored. This will then allow students to develop their own managerial abilities for the future.

This course reinvests and applies previously acquired information technology competencies. Students will learn to analyze organizational needs, create and use data management tools, present results and automate operations. They will gain hands-on experience in using these tools to manage and analyze data and present their findings. Students will be proficient in leveraging data management tools to support business decision-making and operational efficiency. Students may also be required to research applications on their own to meet specific user needs.

This course is designed to engage the student in a reflection on relevant ethical issues arising
from moral and societal values that impact on how organizations operate and interact with
their stakeholders. Students will be introduced to the critical thought process; they will learn how to identify ethical issues, think critically in a coherent and structured pattern, resolve issues and clearly articulate solutions.

This course covers the essential notions of project management. In this course, students will demonstrate their ability to coordinate the realization of projects. Students will learn to define project goals, analyze feasibility, plan, execute, monitor progress and complete projects effectively. The course will also help students reinvest knowledge and skills previously acquired during the program; these include clarifying needs, collaborating on project selection, setting clear objectives, budgeting, asessing risks and determining relevant measures to improve the project. The course will emphasize detailed task identification, resource allocation and logical sequencing to ensure successful project outcomes, and providing relevant feedback to the various stakeholders.

Ce cours est conçu pour poursuivre le processus d’intégration des étudiants dans le milieu professionnel. Les étudiants consolideront leur capacité à identifier et à obtenir un stage approprié tout en répondant aux exigences du milieu. Ils rechercheront des perspectives pertinentes dans le secteur d’activité choisi et compléteront le processus de recherche d’emploi aboutissant à un poste de stage. Avant et pendant leur stage, ils développeront davantage leur capacité à communiquer efficacement avec les autres en milieu de travail et à s’adapter à diverses situations dans un environnement professionnel. Ce cours sera offert en français.

This course introduces and develops the essential notions of carrying out international business. Students will explore the various levels of international involvement open to companies and how to meet the challenges of doing business internationally. More specifically, they will develop skills in handling import and export transactions including tariffs and non-tariff requirements, logistics and supply chain issues, credit and payment terms, and adherence to trade agreements. Students will develop their ability to identify risks related to international transactions, such as currency exchange variations, and how to mitigate them.

Students will apply their ability to participate in and coordinate the supply chain management process for the goods and services offered by an organization. Students will develop their ability to manage the different aspects of the supply chain which include how to make purchases and negotiate in a business context, examine and follow up on goods and services, manage inventory, ensure quality control measures and handle the logistics. This course will emphasize the importance of collaborating with suppliers, other functions of the organization and customers.

Building on the fundamentals of human resource management (HRM), this course focuses on professional practices related to managing employee relations within an organization. Students will learn how to apply labor relations policies in accordance with relevant federal and provincial laws and collective agreements, support fair and consistent performance evaluations, and carry out disciplinary procedures when needed. The course will emphasize handling sensitive situations with fairness, clarity, and professionalism. This will help students build the confidence to navigate real-world HRM challenges while supporting both employee growth and organizational standards.

This course introduces basic notions of accounting, the “language of business”. Students will be exposed to the accounting equation and the double-entry system of debits and credits. They will develop their ability to record financial information as well as to produce financial reports, according to accounting principles and standards. In doing so, students will familiarize themselves with the accounting cycle including journal entries, trial balances, adjusting entries and the closing process, as applied to service companies. They will also develop skills to analyze financial performance using basic financial ratios.

This course covers the essentials of communication with individuals and groups, mainly within an organization. Students will develop their ability to communicate effectively in diverse workplace settings, using social and interpersonal skills, and proper communication channels. Principles of teamwork, including multi-disciplinary teams, meetings management, conflict management, negotiations and professional presentations will be covered. Students will also be exposed to principles of business etiquette and ethical aspects of communication in the workplace and in a public relations context.

This course introduces basic notions of computerized workstation and data management, maintenance and security as well as information exchange in network environments. Students will acquire the skills to use their own device as a tool to produce documents and automate tasks. The course will cover various types of software, including operating systems, productivity software suites and databases. Other types of applications may be seen or explored during the course, in response to changes in common business practices. Given the importance of information technology and systems in organizations, this course serves as a basis for subsequent courses in the program.

As a foundation course, it introduces basic concepts necessary for understanding how businesses and other types of organizations are structured and operate. The course will cover the primary functions of management, marketing, human resources, finance, accounting, and supply chain management. Students will also gain an understanding of the external environments including economic, social, technological, political/legal and competitive factors that affect the organization. Students will also identify the roles and responsibilities of administration and management technicians within organizations.

This course expands on previously acquired accounting skills and knowledge. The accounting cycle will be applied to merchandisers with new concepts being introduced. Students’ accounting skills will be extended into areas affecting the recording, reporting and analysis of receivables, inventory, and short-term payables. Accounting for fixed assets, certain long-term liabilities and shareholder’s equity will also be briefly covered. The use of financial ratios will be expanded. Students will also develop skills through the use of accounting software during the course.

This course covers fundamental economic concepts within a dynamic global context. Students will begin by reviewing key principles such as demand, supply, elasticity, production costs, and market structures. They will then examine and apply monitoring tools related to macroeconomic phenomena, including economic growth, inflation, unemployment, business cycles, fiscal and trade indicators and monetary policies. The course will also help students to identify macroeconomic factors influencing the business environment as well as economic risks and opportunities for organizations.

In this course, students learn to actively contribute to core human resource management (HRM) functions within an organization. Students will learn how to support HRM planning, recruitment, and selection processes, while also gaining experience in welcoming and integrating new employees. The course will cover key responsibilities such as assisting with training, maintaining personnel files, contributing to compensation policies, and helping manage day-to-day workforce needs. Emphasis will also be placed on promoting workplace safety and preventing violations. In this course, students will develop the skills needed to support and strengthen the HRM function.

This course introduces the fundamental notions of management in an organization. Students will develop the practical skills needed to support the effective and efficient operation of a business. This course will stress the importance of planning, organizing, leading and controlling as related to the administration of human, financial and material resources. Students will learn to contribute to an organization, as a technician, by managing one’s priorities and time, improving work procedures and methods, applying business technologies and maintaining a safe and secure workplace. This course will also introduce management tools to improve efficiency in the workplace.

This course examines the main laws, regulations and standards applicable to individuals and organizations at the provincial and national level within a business context. Students will develop their ability to search for and consult legal information applicable to administration and business situations, identify sources of law and apply general principles of contract law. Students will have a better understanding of various areas such as business ownership, contracts, civil liability, consumer issues, succession, bankruptcy and insolvency. They will also address and recognize the consequences of not respecting legal responsibilities.

This course reinvests and applies previously acquired information technology competencies. Students will develop their ability to effectively use search engines and databases by using appropriate query languages to address business intelligence and analytical needs. Students will develop skills in processing, synthesizing and presenting results and sources accurately as well as formatting information appropriately for different organizational contexts. Emphasis is placed on evaluating the relevance, legitimacy, credibility, and timeliness of search and analysis results. The course may introduce new concepts and applications and update students on changes in common business applications.

This course explores the synergy between written content and visual elements to create cohesive and compelling communication. Students will reinvest and apply information technology competencies in the context of business communication and explore multimedia presentation to meet business needs. Students will determine the proper communication mode and produce professional-quality content using properly adapted language and style. The course will cover topics such as narrative structure, typography, color theory, and digital media tools through applied collaborative projects.

This course expands on previously acquired accounting skills and knowledge. Students will develop the ability to prepare various operational budgets needed for the budgeted income statement, the cash budget and the budgeted balance sheet. The concept of CVP (Cost-Volume-Profit) analysis and its utility in budgeting and decision making will be introduced. Students will learn various methods to control an organization’s performance, through variance analysis, financial performance indicators/ratios and a balanced scorecard. Students will develop the ability to monitor and manage working capital elements including receivables, inventory and payables. Internal control of cash and the use of short-term financing will also be covered.

This course introduces the students to fundamental concepts of marketing. Topics such as the elements of a marketing plan, the marketing environment, marketing strategy, and marketing research will be covered. Students will develop their ability to analyze situations and develop marketing activities allowing them to satisfy customers and reach marketing objectives. Students will also be exposed to ethical aspects of marketing and opportunities arising from new technologies.

This course introduces basic notions of statistical tools and provides analytical skills that are vital for effective business management and strategy. The topics span three major areas: descriptive statistics, which deals with the collection, summarization, description and reporting of data; introductory probability and the influence of sample-to-sample variation on conclusions in a business context; and statistical methods for analyzing the types of data common in business. Throughout the course, a basic understanding of the concepts and an ability to apply the theory using appropriate technology, within a business context are emphasized.

This course covers the essential notions to provide customer service. Students will apply communication skills and develop methods and strategies in a customer service context in order to manage customer interactions, interpretate customer needs and expectations. Students will learn how to handle complaints professionally and follow up with personalized communication. Students will also help students to process requests efficiently, forward requests to different departments when required. Students will gain the expertise needed to enhance customer experience, identify additional business opportunities and build lasting relationships.

Ce cours permet à l’élève de perfectionner sa communication orale et écrite dans le monde des affaires. L’élève sera initié à des méthodes entrepreneuriales courantes dans le monde francophone. Il sera ainsi amené à rédiger divers documents en utilisant la terminologie d’affaires courante et en apportant un souci particulier à la présentation générale de ces documents. Enfin, l’élève sera initié à l’utilisation des ressources permettant la traduction de l’anglais vers le français de la terminologie du monde des affaires.

This course covers the essential notions federal and provincial income tax on individuals and companies. Students will learn how to apply basic concepts from tax laws, regulations and interpretations to specific situations. The course will give students practice in preparing and filing tax returns. This includes the use of appropriate software and electronic filing procedures, interpreting and following up on tax notices; and proposing legal means for minimizing taxes.

This course provides students with an opportunity develop their ability and to practice their skills in the workplace. Students will learn about their chosen industry and search for relevant job opportunities. They will also be expected to conduct themselves professionally throughout the hiring process. This will involve the preparation of their personal profile and the development of job interview abilities. During their internship, they will be required to communicate effectively with others in the workplace and integrate effectively into their workplace. Subsequently they will apply a variety of skills gained throughout the program in an authentic work setting, adapting to a variety of work-related situations reflecting the practice of the profession.

This course applies communication skills previously acquired in the program and in general education courses. Students will learn the different forms of discourse and their application in a professional environment. They will be able to identify and recognize forms of discourse appropriate to organizations. This will allow them to engage in oral and written discourse and the appropriate use of revision strategies.

This course reinvests and applies previously acquired marketing competencies to the dynamic field of digital marketing. Students will learn to maximize webpage visibility by creating profitable search engine advertising (SEA) campaigns and organizing search engine optimization (SEO) projects. Students will also implement effective social media usage strategies by selecting appropriate social networks, monitoring and measuring results and updating strategies to adapt to changing trends. Emphasis will be placed on practical applications and real-world scenarios, enabling students to develop comprehensive digital marketing plans that drive engagement and growth.

Students will develop and explore the potential of entrepreneurship through the exercise of building a business start-up, using knowledge and skills acquired throughout the program, and will also assess their personal entrepreneurial profile. Students will develop a business idea based on information from industry sources and data related to potential customer demand. This, together with legal requirements and financial considerations, will help students determine the feasibility of the idea. Students will also be required to present the business project. In addition, time will be dedicated to the submission and approval of a project in preparation for the Project Management course.

This course covers the essential notions related to the analysis of investment and financing projects. Students will first develop skills related to the concept of the time value of money, discounted cash flows and risk and return. They will then select the proper assessment methods to analyze the profitability of investment projects, including the impact of income tax in order to evaluate different financing scenarios. They will also learn to clearly define and present the organization’s objectives and formulate recommendations.

This course expands on notions of management acquired previously. Students will learn more about the leadership component of the management process. They will gain an understanding of the management position and how managers coordinate tasks, lead teams, foster employee motivation and create a healthy workplace environment. The necessary skills and the responsibilities of a manager will also be explored. This will then allow students to develop their own managerial abilities for the future.

This course reinvests and applies previously acquired information technology competencies. Students will learn to analyze organizational needs, create and use data management tools, present results and automate operations. They will gain hands-on experience in using these tools to manage and analyze data and present their findings. Students will be proficient in leveraging data management tools to support business decision-making and operational efficiency. Students may also be required to research applications on their own to meet specific user needs.

This course is designed to engage the student in a reflection on relevant ethical issues arising
from moral and societal values that impact on how organizations operate and interact with
their stakeholders. Students will be introduced to the critical thought process; they will learn how to identify ethical issues, think critically in a coherent and structured pattern, resolve issues and clearly articulate solutions.

This course covers the essential notions of project management. In this course, students will demonstrate their ability to coordinate the realization of projects. Students will learn to define project goals, analyze feasibility, plan, execute, monitor progress and complete projects effectively. The course will also help students reinvest knowledge and skills previously acquired during the program; these include clarifying needs, collaborating on project selection, setting clear objectives, budgeting, asessing risks and determining relevant measures to improve the project. The course will emphasize detailed task identification, resource allocation and logical sequencing to ensure successful project outcomes, and providing relevant feedback to the various stakeholders.

Ce cours est conçu pour poursuivre le processus d’intégration des étudiants dans le milieu professionnel. Les étudiants consolideront leur capacité à identifier et à obtenir un stage approprié tout en répondant aux exigences du milieu. Ils rechercheront des perspectives pertinentes dans le secteur d’activité choisi et compléteront le processus de recherche d’emploi aboutissant à un poste de stage. Avant et pendant leur stage, ils développeront davantage leur capacité à communiquer efficacement avec les autres en milieu de travail et à s’adapter à diverses situations dans un environnement professionnel. Ce cours sera offert en français.

This course introduces and develops the essential notions of carrying out international business. Students will explore the various levels of international involvement open to companies and how to meet the challenges of doing business internationally. More specifically, they will develop skills in handling import and export transactions including tariffs and non-tariff requirements, logistics and supply chain issues, credit and payment terms, and adherence to trade agreements. Students will develop their ability to identify risks related to international transactions, such as currency exchange variations, and how to mitigate them.

Students will apply their ability to participate in and coordinate the supply chain management process for the goods and services offered by an organization. Students will develop their ability to manage the different aspects of the supply chain which include how to make purchases and negotiate in a business context, examine and follow up on goods and services, manage inventory, ensure quality control measures and handle the logistics. This course will emphasize the importance of collaborating with suppliers, other functions of the organization and customers.

Building on the fundamentals of human resource management (HRM), this course focuses on professional practices related to managing employee relations within an organization. Students will learn how to apply labor relations policies in accordance with relevant federal and provincial laws and collective agreements, support fair and consistent performance evaluations, and carry out disciplinary procedures when needed. The course will emphasize handling sensitive situations with fairness, clarity, and professionalism. This will help students build the confidence to navigate real-world HRM challenges while supporting both employee growth and organizational standards.

This course introduces basic notions of accounting, the “language of business”. Students will be exposed to the accounting equation and the double-entry system of debits and credits. They will develop their ability to record financial information as well as to produce financial reports, according to accounting principles and standards. In doing so, students will familiarize themselves with the accounting cycle including journal entries, trial balances, adjusting entries and the closing process, as applied to service companies. They will also develop skills to analyze financial performance using basic financial ratios.

This course covers the essentials of communication with individuals and groups, mainly within an organization. Students will develop their ability to communicate effectively in diverse workplace settings, using social and interpersonal skills, and proper communication channels. Principles of teamwork, including multi-disciplinary teams, meetings management, conflict management, negotiations and professional presentations will be covered. Students will also be exposed to principles of business etiquette and ethical aspects of communication in the workplace and in a public relations context.

This course introduces basic notions of computerized workstation and data management, maintenance and security as well as information exchange in network environments. Students will acquire the skills to use their own device as a tool to produce documents and automate tasks. The course will cover various types of software, including operating systems, productivity software suites and databases. Other types of applications may be seen or explored during the course, in response to changes in common business practices. Given the importance of information technology and systems in organizations, this course serves as a basis for subsequent courses in the program.

As a foundation course, it introduces basic concepts necessary for understanding how businesses and other types of organizations are structured and operate. The course will cover the primary functions of management, marketing, human resources, finance, accounting, and supply chain management. Students will also gain an understanding of the external environments including economic, social, technological, political/legal and competitive factors that affect the organization. Students will also identify the roles and responsibilities of administration and management technicians within organizations.

This course expands on previously acquired accounting skills and knowledge. The accounting cycle will be applied to merchandisers with new concepts being introduced. Students’ accounting skills will be extended into areas affecting the recording, reporting and analysis of receivables, inventory, and short-term payables. Accounting for fixed assets, certain long-term liabilities and shareholder’s equity will also be briefly covered. The use of financial ratios will be expanded. Students will also develop skills through the use of accounting software during the course.

This course covers fundamental economic concepts within a dynamic global context. Students will begin by reviewing key principles such as demand, supply, elasticity, production costs, and market structures. They will then examine and apply monitoring tools related to macroeconomic phenomena, including economic growth, inflation, unemployment, business cycles, fiscal and trade indicators and monetary policies. The course will also help students to identify macroeconomic factors influencing the business environment as well as economic risks and opportunities for organizations.

In this course, students learn to actively contribute to core human resource management (HRM) functions within an organization. Students will learn how to support HRM planning, recruitment, and selection processes, while also gaining experience in welcoming and integrating new employees. The course will cover key responsibilities such as assisting with training, maintaining personnel files, contributing to compensation policies, and helping manage day-to-day workforce needs. Emphasis will also be placed on promoting workplace safety and preventing violations. In this course, students will develop the skills needed to support and strengthen the HRM function.

This course introduces the fundamental notions of management in an organization. Students will develop the practical skills needed to support the effective and efficient operation of a business. This course will stress the importance of planning, organizing, leading and controlling as related to the administration of human, financial and material resources. Students will learn to contribute to an organization, as a technician, by managing one’s priorities and time, improving work procedures and methods, applying business technologies and maintaining a safe and secure workplace. This course will also introduce management tools to improve efficiency in the workplace.

This course examines the main laws, regulations and standards applicable to individuals and organizations at the provincial and national level within a business context. Students will develop their ability to search for and consult legal information applicable to administration and business situations, identify sources of law and apply general principles of contract law. Students will have a better understanding of various areas such as business ownership, contracts, civil liability, consumer issues, succession, bankruptcy and insolvency. They will also address and recognize the consequences of not respecting legal responsibilities.

This course reinvests and applies previously acquired information technology competencies. Students will develop their ability to effectively use search engines and databases by using appropriate query languages to address business intelligence and analytical needs. Students will develop skills in processing, synthesizing and presenting results and sources accurately as well as formatting information appropriately for different organizational contexts. Emphasis is placed on evaluating the relevance, legitimacy, credibility, and timeliness of search and analysis results. The course may introduce new concepts and applications and update students on changes in common business applications.

This course explores the synergy between written content and visual elements to create cohesive and compelling communication. Students will reinvest and apply information technology competencies in the context of business communication and explore multimedia presentation to meet business needs. Students will determine the proper communication mode and produce professional-quality content using properly adapted language and style. The course will cover topics such as narrative structure, typography, color theory, and digital media tools through applied collaborative projects.

This course introduces the students to fundamental concepts of marketing. Topics such as the elements of a marketing plan, the marketing environment, marketing strategy, and marketing research will be covered. Students will develop their ability to analyze situations and develop marketing activities allowing them to satisfy customers and reach marketing objectives. Students will also be exposed to ethical aspects of marketing and opportunities arising from new technologies.

This course expands on previously acquired accounting skills and knowledge. Students will develop the ability to prepare various operational budgets needed for the budgeted income statement, the cash budget and the budgeted balance sheet. The concept of CVP (Cost-Volume-Profit) analysis and its utility in budgeting and decision making will be introduced. Students will learn various methods to control an organization’s performance, through variance analysis, financial performance indicators/ratios and a balanced scorecard. Students will develop the ability to monitor and manage working capital elements including receivables, inventory and payables. Internal control of cash and the use of short-term financing will also be covered.

This course introduces basic notions of statistical tools and provides analytical skills that are vital for effective business management and strategy. The topics span three major areas: descriptive statistics, which deals with the collection, summarization, description and reporting of data; introductory probability and the influence of sample-to-sample variation on conclusions in a business context; and statistical methods for analyzing the types of data common in business. Throughout the course, a basic understanding of the concepts and an ability to apply the theory using appropriate technology, within a business context are emphasized.

Ce cours permet à l’élève de perfectionner sa communication orale et écrite dans le monde des affaires. L’élève sera initié à des méthodes entrepreneuriales courantes dans le monde francophone. Il sera ainsi amené à rédiger divers documents en utilisant la terminologie d’affaires courante et en apportant un souci particulier à la présentation générale de ces documents. Enfin, l’élève sera initié à l’utilisation des ressources permettant la traduction de l’anglais vers le français de la terminologie du monde des affaires.

This course covers the essential notions to provide customer service. Students will apply communication skills and develop methods and strategies in a customer service context in order to manage customer interactions, interpretate customer needs and expectations. Students will learn how to handle complaints professionally and follow up with personalized communication. Students will also help students to process requests efficiently, forward requests to different departments when required. Students will gain the expertise needed to enhance customer experience, identify additional business opportunities and build lasting relationships.

This course covers the essential notions federal and provincial income tax on individuals and companies. Students will learn how to apply basic concepts from tax laws, regulations and interpretations to specific situations. The course will give students practice in preparing and filing tax returns. This includes the use of appropriate software and electronic filing procedures, interpreting and following up on tax notices; and proposing legal means for minimizing taxes.

This course provides students with an opportunity develop their ability and to practice their skills in the workplace. Students will learn about their chosen industry and search for relevant job opportunities. They will also be expected to conduct themselves professionally throughout the hiring process. This will involve the preparation of their personal profile and the development of job interview abilities. During their internship, they will be required to communicate effectively with others in the workplace and integrate effectively into their workplace. Subsequently they will apply a variety of skills gained throughout the program in an authentic work setting, adapting to a variety of work-related situations reflecting the practice of the profession.

This course applies communication skills previously acquired in the program and in general education courses. Students will learn the different forms of discourse and their application in a professional environment. They will be able to identify and recognize forms of discourse appropriate to organizations. This will allow them to engage in oral and written discourse and the appropriate use of revision strategies.

This course reinvests and applies previously acquired marketing competencies to the dynamic field of digital marketing. Students will learn to maximize webpage visibility by creating profitable search engine advertising (SEA) campaigns and organizing search engine optimization (SEO) projects. Students will also implement effective social media usage strategies by selecting appropriate social networks, monitoring and measuring results and updating strategies to adapt to changing trends. Emphasis will be placed on practical applications and real-world scenarios, enabling students to develop comprehensive digital marketing plans that drive engagement and growth.

Students will develop and explore the potential of entrepreneurship through the exercise of building a business start-up, using knowledge and skills acquired throughout the program, and will also assess their personal entrepreneurial profile. Students will develop a business idea based on information from industry sources and data related to potential customer demand. This, together with legal requirements and financial considerations, will help students determine the feasibility of the idea. Students will also be required to present the business project. In addition, time will be dedicated to the submission and approval of a project in preparation for the Project Management course.

This course covers the essential notions related to the analysis of investment and financing projects. Students will first develop skills related to the concept of the time value of money, discounted cash flows and risk and return. They will then select the proper assessment methods to analyze the profitability of investment projects, including the impact of income tax in order to evaluate different financing scenarios. They will also learn to clearly define and present the organization’s objectives and formulate recommendations.

This course expands on notions of management acquired previously. Students will learn more about the leadership component of the management process. They will gain an understanding of the management position and how managers coordinate tasks, lead teams, foster employee motivation and create a healthy workplace environment. The necessary skills and the responsibilities of a manager will also be explored. This will then allow students to develop their own managerial abilities for the future.

This course reinvests and applies previously acquired information technology competencies. Students will learn to analyze organizational needs, create and use data management tools, present results and automate operations. They will gain hands-on experience in using these tools to manage and analyze data and present their findings. Students will be proficient in leveraging data management tools to support business decision-making and operational efficiency. Students may also be required to research applications on their own to meet specific user needs.

This course is designed to engage the student in a reflection on relevant ethical issues arising
from moral and societal values that impact on how organizations operate and interact with
their stakeholders. Students will be introduced to the critical thought process; they will learn how to identify ethical issues, think critically in a coherent and structured pattern, resolve issues and clearly articulate solutions.

This course covers the essential notions of project management. In this course, students will demonstrate their ability to coordinate the realization of projects. Students will learn to define project goals, analyze feasibility, plan, execute, monitor progress and complete projects effectively. The course will also help students reinvest knowledge and skills previously acquired during the program; these include clarifying needs, collaborating on project selection, setting clear objectives, budgeting, asessing risks and determining relevant measures to improve the project. The course will emphasize detailed task identification, resource allocation and logical sequencing to ensure successful project outcomes, and providing relevant feedback to the various stakeholders.

This course introduces and develops the essential notions of carrying out international business. Students will explore the various levels of international involvement open to companies and how to meet the challenges of doing business internationally. More specifically, they will develop skills in handling import and export transactions including tariffs and non-tariff requirements, logistics and supply chain issues, credit and payment terms, and adherence to trade agreements. Students will develop their ability to identify risks related to international transactions, such as currency exchange variations, and how to mitigate them.

Ce cours est conçu pour poursuivre le processus d’intégration des étudiants dans le milieu professionnel. Les étudiants consolideront leur capacité à identifier et à obtenir un stage approprié tout en répondant aux exigences du milieu. Ils rechercheront des perspectives pertinentes dans le secteur d’activité choisi et compléteront le processus de recherche d’emploi aboutissant à un poste de stage. Avant et pendant leur stage, ils développeront davantage leur capacité à communiquer efficacement avec les autres en milieu de travail et à s’adapter à diverses situations dans un environnement professionnel. Ce cours sera offert en français.

Students will apply their ability to participate in and coordinate the supply chain management process for the goods and services offered by an organization. Students will develop their ability to manage the different aspects of the supply chain which include how to make purchases and negotiate in a business context, examine and follow up on goods and services, manage inventory, ensure quality control measures and handle the logistics. This course will emphasize the importance of collaborating with suppliers, other functions of the organization and customers.

Building on the fundamentals of human resource management (HRM), this course focuses on professional practices related to managing employee relations within an organization. Students will learn how to apply labor relations policies in accordance with relevant federal and provincial laws and collective agreements, support fair and consistent performance evaluations, and carry out disciplinary procedures when needed. The course will emphasize handling sensitive situations with fairness, clarity, and professionalism. This will help students build the confidence to navigate real-world HRM challenges while supporting both employee growth and organizational standards.